Originally Posted by
smmrfld
Calling out a property on social media in an effort to inform others and spur change is vastly different than extortion via demand of cash/points/miles.
Requesting compensation for a perceived service failure and reporting your experience with the business on social media platforms specifically built for that purpose is
in no way extortion. Stop the SM hyperbole while you're arguing the OP is being hyperbolic.
You're pretending the OP put a horse's head in the manager's bed while he was sleeping. Though come to think of it, that would be an appropriate response considering the situation.(Jk - just like that 100k and Maldives vacay in the OP)