FlyerTalk Forums - View Single Post - A Word of Warning - Amex Travel Insurance LGW Disruption 20.12.18
Old Aug 7, 2019, 6:21 am
  #45  
taxloop
 
Join Date: Aug 2014
Posts: 84
Cancelled Flight - Amex Plat no to loss

We had a cruise booked from Venice leaving 28th July. Our flight was 7.30 am London City to Venice on 27th July. Cruise and flights paid for on our Amex Platinum Card (and my wife is a supplementary card holder).

10.00 pm on 26th July BA cancelled our flight by a text message. We had a few hours trying for alternate flights with BA and other operators. There was nothing available to get us to Venice by Sunday afternoon.

The best we could do was fly to Split on Sunday and meet the cruise on Monday which was the first stop.

Our loss was one night hotel in Split. Venice hotel I had booked on points and I could do a cancellation. Other loss was two pre paid transport plus Sunday dinner. Is not massive but I thought Amex Platinum would be a good cover.

I called today to check and they said I am not covered as its a cancellation and not a delay.

Do I have any case?
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