FlyerTalk Forums - View Single Post - Wed 7 Aug - BA systems down; flights disrupted / cancelled
Old Aug 7, 2019 | 2:56 am
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sigma421
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Originally Posted by GSTBD
Because Cruz is the CEO and under his leadership IT was outsourced to the lowest bidder, in India. Since then there have been IT meltdowns, data hacks, power outages etc. The buck stops with him.
To be fair (yes I know...) to Cruz the decisions that have led to this chaos were mostly made before he got to BA or at an IAG level.
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