Well so let's think about Downton Abbey (no moans and all that).....they always said thank you to their staff....those who are accustomed to status and money know the way to treat those around them...those who feel they have to "show" their "status" and "money" will not. It's simple really....the wanna be's and the nouveau pretty regularly show their deficiencies! Those poor children...it will serve them poorly for life and those parents should be ashamed. Today at the supermarket a lovely young man (who closely resemblled The Beast) was just in front of me in line (me - read senior citizen lady) and he turned and said let me unload that cart for you, miss. WOW! To be followed by a young woman who barged in front of me saying "can I go first/" She was rather quickly told that a please was in order and that was supported by me!