FlyerTalk Forums - View Single Post - Most horrible experience HAMPTON - compensation?
Old Aug 6, 2019, 7:04 pm
  #34  
Nhilar
 
Join Date: Sep 2017
Posts: 56
Originally Posted by bitterproffit
I would be really upset at the intrusion especially since the door is faulty. At least compensation for the stay. I have come to my room once to find a guy passed out in my bed (who wasn’t there when I left the room) but it was a boutique hotel and you had to actually lock the door, which I didn’t do. So, I acceptedresponsibility for that.

what happened to you would be very disturbing to me. Simply because it’s so intrusive and so shocking. A hotel has some responsibility as to the security of their rooms. I hope you get resolution and I’m sorry it happened to you.
I always latch the door when I am in the room - a couple of instances of rooms being double rented taught me that lesson, and I have also unintentionally (they gave me an occupied room) walked in on occupied rooms before...a broken door is 100% unacceptable - one of the basic requirements of a hotel room is a space that locks.
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