Payment required by Vueling for an IB-marketed Vueling ticket
Hello,
I have booked a flight from CDG to BCN on iberia.com, the flight is marketed as an IB flight and was ticketed by IB (with a 075- ticket number). When I look up the reservation on vueling.com, I receive the following note, "Your booking has payments pending. Please remember that you must complete the payment before departure of the flight.Pending payment: 40.00 EUR". The 40 EUR amount does not correspond to the ticket fare. When I try to check in in advance or select seats, I receive the error message, "This booking has payments pending so it is not possible to check in." It seems to me that Vueling has not received payment from Iberia, hence the issues. I have called Iberia twice and they told me it's all good on their side and they do not recognize the source of this error. Has anyone experienced anything similar?
The reservation is for my friend's flight late in the evening, and I am a bit worried that if there are any ticket problems, it will be too late to find an IB agent at CDG to help out.