Incidents, emergencies, evacuations, no two will be the same. Yes we have thorough training to follow, but it’s all about waiting, listening and looking. I’m sure the 10 minutes on the ground must have felt much longer. All of the crew want to also get home safely too.

I am impressed with the passengers on the brief footage I have seen as I didn’t really notice any panic, and even heard someone shhhhing the passengers, even though they weren’t even chatting very loudly.