FlyerTalk Forums - View Single Post - Experiences of BA/ K2 replacement hard shell case ?
Old Aug 5, 2019 | 3:50 am
  #13  
LTN Phobia
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Originally Posted by MiraculousM
Do BA not replace like for like anymore? I would be fuming if they ruined my samsonite and replaced it with a no name brand like these!
Usually based on the residual value once it has 'aged', I believe?
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