Originally Posted by TheOnlyWayTo Fly

That example makes sense but I was wondering how they deal with a lowly 75k (now a lower 50k..) who is told at the check-in counter by the Concierge that there is room in J and there was no-one if front of him to upgrade and then in the lounge 10 mins prior to boarding that the eupgrades wouldn't be going thru as there was no more room in J.... were the eupgrades "outbid" by a last minute bidder? I realise you did say you did not know how it works but I wish there was more transparency in the process.... its worse than buying a new car which I had to do last week - what a painful exercise that was.