FlyerTalk Forums - View Single Post - The Gwen, Luxury Collection, Chicago USA [Master Thread]
Thread: The Gwen, Luxury Collection, Chicago USA [Master Thread]
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Old Aug 2, 2019 | 6:55 am
  #149  
arlflyer
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Join Date: Feb 2013
Location: DCA
Posts: 7,777
Originally Posted by fotoflyer88
Anyone else seeing this message when searching for availability using points:
"We’re sorry. This property is not taking redemption bookings at this time. You can either book a cash reservation or search for another property. "
Originally Posted by bhrubin

It’s an IT error. Try logging out and back into your account. If that doesn’t work, call reservations.
Just looks like the message that is popping up on nights when they're out of redeemable inventory. I just did a few searches now and see it for nights when only fancy rooms are available; for other nights it's fine and shows point redemptions.

I have a stay coming up next week at this property which I booked on points, so they're definitely taking bookings! (Will update if I end up on the street and eat my words )
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