This morning a 'points adjustment' posted in my Biz Gold account of +66,150 points
I had calculated my missing 4x points at around 47,XXX points (the new interface makes it easier/harder to see all this.....)
So, if they did give some 'sorry' points... I guess that is that transaction.
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I am owed a number of 35% rebates, but that is on Biz Plat, and I have no idea what else this would be.
I can't 1000% confirm these points are my missing 4x points, as there is no notation. But, it seems to fit.
So, I'm considering the matter resolved and closed enough.