FlyerTalk Forums - View Single Post - Tight Connection in HKG - Denied Boarding Because Bags Misconnect
Old Aug 1, 2019, 12:29 pm
  #18  
mduell
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,694
Originally Posted by OhioExile
The difference between the UA and CX staff at HKG in this instance is stark; UA didn't put her in a seat they had available and with plenty of time to board; CX upgraded her to J even though they didn't need to.
There's no "plenty of time" when she's already missed the published cutoff.
mduell is offline