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Thread: Changing the frequent flyer account on UA (paid / award) ticket? Checkin?
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Old Aug 1, 2019 | 9:32 am
  #5  
otptravels
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Jan 2005
Location: ORD
Programs: UA MM PG, Marriott Lifetime Platinum, IHG Platinum
Posts: 141
Cannot add UA MP Number to AV Award {Resolved}
I have always been able to add my United MP number to an Avianca award after booking when I pull up the reservation on united.com (to get elite benefits). However, now when I try to add my UA number, I get an error on both the website and the app.

Has anyone had issues with this recently? Is there a workaround? Maybe calling UA web support or even Avianca? Any luck at the airport?

***UPDATE - looks like MP number is case sensitive?? When I copied and pasted the MP number from my profile, the update worked. I'm sure I had the number right initially, but I didn't have the letters in caps. Weird.
Last edited by otptravels; Aug 1, 2019 at 9:42 am Reason: Solved
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