FlyerTalk Forums - View Single Post - Tight Connection in HKG - Denied Boarding Because Bags Misconnect
Old Jul 31, 2019, 9:13 pm
  #7  
jsloan
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Join Date: Oct 2001
Location: Austin, TX
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Originally Posted by OhioExile
So if she had arrived 31 minutes before departure, she would have supposed to have been boarded?
Yes, and there's a good chance she would have been. (They would have had plenty of time to get her bags on at that point anyway).

Originally Posted by OhioExile
The EWR flight went out with open seats in J...
Ouch. Then the GA wouldn't have even had to deal with downgrading anybody.

Originally Posted by OhioExile
HKG is not one of the other airports. I don't see anywhere it says you are required to be at the gate 30 minutes prior to departure.
https://www.united.com/ual/en/us/fly...-carriage.html

Rule 5(D)2(b):

Check-In Time Limits - UA has the right to cancel reservations (whether or not confirmed), deny boarding and/or refuse the acceptance of checked baggage of any Passenger who fails to present himself/herself within the applicable check-in or loading gate time limits for Passengers and/or Baggage.
...
All non-stop International flights (including flights departing Guam and St. Thomas, U.S. Virgin Islands):
...
All Passengers must be at the loading gate for boarding at least 30 minutes prior to scheduled departure.
EXCEPTIONS: Within the Federated States of Micronesia, Republic of the Marshall Islands, and Brussels, Belgium, Passengers must be at the loading gate for boarding at least 60 minutes (1 hour) prior to scheduled departure.
They should update the page you linked.
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