Originally Posted by Often1

Lounge eligibility in general, cries out for a simple software solution. Whether one is eligible and, if so, how many guests one may bring, and if so, the conditions of their travel, are easily programmable such that staff should not have to be trained or even understand why one is eligible. The same software which causes status to be printed on a boarding pass or a fee to be waived for luggage would solve all of these problems.

Simple steps and simple solutions.