Originally Posted by
NightTripper
one week ago I put 4 x Qsuite on hold IAD-DOH for next summer. Online AA reservation hold said "call to ticket", so I did, and AA issued the tickets with no problems, and with no phone booking fees.
Sure, sometimes it goes through. But the problem with trying to booking online is that if you run into an issue, it can temporarily tie up the inventory. If there’s no inventory left, then an agent can’t even help you if you call.
So I would only risk booking online if there are at least 2x the seats you need available.