FlyerTalk Forums - View Single Post - IHG to Eliminate toiletries single use across all brands
Old Jul 30, 2019, 5:26 pm
  #2  
dk9
 
Join Date: Jun 2016
Posts: 54
It's not really due to environmental reasons. What happened is these big refillable bottles that will replace small toiletries are more cost effective for hotels. However, the problem has always been that guests thought of these as a less premium offering (thus you would only find them in HIX etc). Now that public perception is changing and the environment is a concern for guests, IHG grabbed the opportunity to save some cost.
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