Originally Posted by
live4h2o
I am running into the same issue (#1) trying to book ANY of the SLH hotels in Rome. Trying to book them with points through the Hyatt website, and they all list a euro price and a points price for the date range, but when I select any of the hotels I am notified that the points option is unavailable.
On the Hyatt website the points price
always displays if there's paid availability
even when there's no points availability. It's not an issue specific to SLH.
For example, we all know that Andaz Maui is never going to have points availability for a single night Christmas Eve. So search for Maui, 12/24-12/25 and check the "use points" box.
You'll see that Hyatt says the rate is 30K points or $974. But clearly points availability is never going to be there (and in fact, it's not there for that single day)