Originally Posted by
khadimadama
Hello,
Your story is my story. My question is did you ever file a complaint and if so with whom? next, did you ever get a screen shot of the offer on the UA website, because like a dope, i failed to do that from the get go. next: have you had any resolution since this forum began. thank you my friend.
I wouldn't expect any resolution until perhaps September or possibly October. As noted by IADFlyer123, statement credit will take 6-8 weeks to post. Also, according to the offer details, the first purchase doesn't have to even be for a UA flight. For some reason, the OP was led to believe this was the case, but it does not appear to be a requirement.
As to why the OP was apparently informed that their particular credit card was not eligible for a statement credit, I can't figure that one out, but agree that this is something to take up with Chase, not UA. UA has absolutely nothing to do with this.