Petdog

Pasted below is the response I received from Hilton re: two-factor authentication (2FA).

Summary: Contact Hilton customer service and request it. I called the Diamond desk; the agent wasn't familiar with the 2FA option and didn't have it on her own account, but tracked down the instructions and set 2FA up for me with a choice of email or text. It hasn't appeared yet. I'll check tomorrow from a different PC and IP address.

The full message:

Hi XXXX,

Thank you for your inquiry regarding 2 step authentication. We appreciate you taking the time to contact us.

Your loyalty towards Hilton is appreciated.

Please be requested to contact our chat support using below link and they will be happy to assist you with 2 factor authentication. They will send a security code on your registered e-mail ID or registered phone number, kindly share with them to enroll yourself for the authentication.

Link - http://hhonors3.hilton.com/en/support/index.html

As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].

Happy travels,

XXXX
Corporate Guest Relations Specialist
Hilton Reservations and Customer Care