The Sad decline of a failing loyalty relationship
Effective immediately or as of July 25th 2019 @ no more discounts officially for MGM Mlife members when booking directly through MLife Reservations regardless of tier status
The maximum 25% off has now officially ended and now limited to a 10% max with M life,AAA military etc everyone is the same elite or not
So what you see online or off is as good as it will get

While I can live with that its the lack of hard benefits and its the constant negative business behavior that continues to
make me go stay @ The Marriott Cosmopolitan and earn Bonvoy Points or the exceptional Hilton Waldorf Astoria
and a wide variety of other properties where our elite status is truly recognized and many benefits offered and not limited to upgrades guaranteed late check out and breakfast benefits
All of which is 0 sum game at any MGM property which currently offers next to nothing and no skin in the game to their members.

This was not the experience years ago when back when in June of 2013 this brilliant relationship was first announced.
It was a real accomplishment of Jeff Zidell at the time and his team.
There was a real attempt at the time to offer basic benefits and expectations in MLife.I was deeply impressed in 2013 as I was thrilled
No more ...........its now earn some points and regardless of elite status receive next to nothing but an excessive resort fee
On my last stay at Aria they demanded a 15 dollar approx fee to fax my credit card information prior to arrival,demanded 200 dollars for a 2 hour later check out
day of departure on 175 dollar a night room.And of course no upgrade of any kind during the stay.
This was not the experience years ago when back when in June of 2013 this brilliant relationship was first announced.
I saw the greatness of the Hyatt program with the best partner options in Las Vegas
No longer.

It was a real accomplishment of Jeff Zidell at the time.
Jeff and his team and their relationship partner MGM was making a real concentrated effort to show good guest friendly customer relationship management
You would think after the tragedy at Mandalay Bay they would be exceptionally generous and kind to win back customers and hold onto guest relationships but instead all we have seen
is negative decision making, layoffs and gym hours cut in the gym/spa and resort fees and rates rising
SAD!

I am booking elsewhere going forward and its a shame as I like some of their properties and venues very much but I'm fine to move on and will
I'd be curious if others have a more positive spin on what I see as the continuing decline of MGM and MGM relationship?
Thoughts greatly appreciated if you agree or disagree