Originally Posted by
Lisamp
all of the above and more for questions above. A breakfast doesn't cost 150 more per night. For that, we would go elsewhere (or not include exec lounge) people don't see any issue. If i were platinum a road warrior like many here not paying a lot more and being treated like gold dirt, this non disclosure and non exec lounge would not be an issue. The FD treatment I listed above made this much worse. Thanks for ask the help and I will take this on my own.
Are you saying that you paid an extra $150 per night just to get lounge access? Sounds crazy. If not, what do you mean?
If you are getting breakfast in the morning for your family of four, and light snacks in the evening, that is all you are entitled to. Nothing more.
You state the hotel website clearly indicates lounge is closed for renovations. The hotel has provided an alternative space. Your complaint is the space is not to your liking? What should the hotel do? Expand the space? Seems to me you have no case.
Sorry.
Newman