Within the last few months there has been one or more directives for agents NOT to call inventory. This was spawned by numerous elites demanding that they call inventory to release upgrades for their CLT-GSO domestic flights. If you do a search for inventory in the forum you will find those threads. I am not saying that they won't EVER call inventory--your chances of getting those special favors have shrunk dramatically though.
But the real issue here is not whether or not we need to harass agents to call inventory--we need US to have reasonable advance release of unsold and soon to be empty premium seats.
Originally Posted by davidl
I'm confused. In the past 4 or 5 years I have averaged 10 to 12 trans-Atlantic trips on US each year. I would estimate that 90% of the time I have been able to get a confirmed upgrade at the 3 day window. You just need to ask the international reservation agent to check with inventory control. In fact, in over half the case the reservation agent will voluntarily check with inventory control so you don't even have to ask. My last trip was two weeks ago and this held true then as it has for years. Is this thread of messages implying that something has changed in either the ability (i.e., rules) or the willingness of US to confirm upgrades?