Originally Posted by
bhrubin
I think it's far better for the hotels and their managers.
& far worse for the members of the program....once again, i would side with the members here....
Originally Posted by
bhrubin
As evidenced throughout this thread and too many others, so many Bonvoy elites have no clue that SNAs are automated by central reservations and have nothing to do with any person or local hotel malfeasance. They wrongly believe that the hotels are playing games with them, and then wrongly blame the hotels when their SNAs don't go through.
some may have no clue but others do....unfortunately this change impacts both parties....
Originally Posted by
bhrubin
Hotels choosing not to offer SNAs spare themselves the misery of such wrong-headed and incessant complaining.
more elites complain about not getting complimentary upgrades....perhaps hotels should stop that too....it would take care of much more incessant complaining than the sna complaint....
Originally Posted by
bhrubin
I can't blame them. Hearing the wrong but incessant complaining here is bad enough!
ah, then i believe flyertalk is not the right place for you....we do complain a lot here....
of course you always have the option of not responding to such posts....
