Originally Posted by
shimps1
Why wouldn't I be able to? F ticket allows free standby onto different flights. Chose a flight that looked like it was going to get home earlier, then was delayed due circumstances out of my control. Impossible for me to know the flight that would have been earlier ended up getting canceled.
I mean, this was obviously not your intention, but if people are allowed to make last-minute voluntary changes and then claim insurance, it would be easy for someone to get to the airport, find a flight to any hub that is delayed, switch to that flight, and then file a claim.
You purchased insurance for your itinerary. If you had traveled on your itinerary, you would not have needed to make a claim. You made a smart decision that backfired badly. Presumably you didn't consult with the insurance company before making that decision.
Seems like you should submit proof that DL3465 was cancelled (and then attach an explanation of why that matters since you weren't actually booked on DL3465)