Originally Posted by NeoOfTheCRS
Bob,
Having an official answer on this topic would be very useful. Since upgrading is one of the key benefits of elite status on US, this is somewhat of a thorn in the side of those folks like us that depend on REASONABLE inventory allocations. Having pleas of ignorance or claims of no changes to the system(when there have been drastic alterations) does not reinforce TRUST.
Neo,
Please let me expand on Bob's answers.
The Monday after RF04, there was a flurry of e-mails to answer questions and to clarify concerns that were raised on the 7th. That information allowed the summary to be as accurate as possible.
There were some issues for which more time was requested to research the issues. We know that they have had a few other priorities in the past two weeks. Some of those were planned (FLL as a focus city, GoFare announcements); some were unplanned (Bronner v Lakefield in the press, debt downgrade).
We're now asking for answers to the unresolved questions and will let everyone know when we hear something.