Originally Posted by shimps1

What is the "Contact Us" email for Delta? Is it the "Submit a Compliment/Complaint" one?

They cannot get my delay verification correct. Here is what happened:

DL1411 SFO>MSP was delayed 18 minutes on 7/15 due to MSP weather. Had a 45 minute connection, before any issues. Landed late and was in G gate, connection DL3310 (ended up leaving roughly 2 hrs late) MSP>DSM was at B gate. Wife is 7 months pregnant, ran as fast as we could. 3310 was delayed 45 minutes due to WX, but one gate down DL3465 was finishing up boarding because they were also delayed. It had empty seats, and since we were on a F award ticket, we switched over to that flight. Boarded, sat for 30 minutes, then crew timed out. Deboarded plane, and was rebooked onto DL3867 the next day, 7/16, 9:06AM departure. Woke up, 3867 was delayed until 1:00PM. Finally got to DSM around 16 hrs after scheduled arrival.

I have explained this to at least 4 phone agents, and every time they send me "Flight verification" emails, and the emails do not show that I was delayed. They only show either the 18 minute DL1411 delay, or that DL3310 delay of roughly two hours.

Who is the best place to contact for this?