Why is it that "air stories" get all of the attention?
Because commercial air travel is an expensive, stressful and de-humanizing experience for a lot of travellers.
Arcane terminology, confusing fare structures, a myriad of addon costs, complicated fine print, variable customer service, endless queues for everything and unreliable schedules.
Add to that the fun of spending time in glorified noisy cow sheds with attached gift shops before getting packed into a metal tube with seats better suited for contortionists, and people will simply not be at their best or willing to forgive their fellow man.
That's why.