FlyerTalk Forums - View Single Post - Issues Getting the Partner Award Fee Refunded When Cancelling
Old Jul 24, 2019 | 7:04 pm
  #6  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
While it is crystal clear under the DOT rule, the AS policy exceeds the requirements of the DOT rule. In any event, I am not sure how or why anyone would argue that the fee is not refundable in the circumstances posed by OP. OP should simply call or send a note to AS. If need be, do a CC chargeback for the fee, noting that it is required under federal law.

https://www.alaskaair.com/content/tr...r-cancellation
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