FlyerTalk Forums - View Single Post - Issues Getting the Partner Award Fee Refunded When Cancelling
Old Jul 24, 2019 | 5:09 pm
  #3  
PDXPremier
FlyerTalk Evangelist
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Jun 2007
Location: PDX
Programs: AS Platinum, Hertz President's Circle, IHG Plat, Hyatt Discoverist, Marriott Silver
Posts: 12,331
Originally Posted by Flying for Fun
Partner booking fees $12.50 one-way, $25.00 return are non-refundable even for those with a fee waiver. AS did you a favour.

​Service fees - you may be also be subject to one or more of the following:
  • $15 nonrefundable call center booking fee — for new awards booked over the phone.
  • $25 nonrefundable partner award fee — applies to all awards using one of our airline partners.
  • $125 change/cancellation fee — applies to all changes/cancellation made more than 24 hours after booking.
James
​​​​​​
I've had the partner award fees automatically refund multiple times...I know they are non-refundable for everyone after 24 hours, but the AS website clearly states you are entitled to a "full refund" if you cancel within 24 hours with no mention of the partner award fees being the exception.
https://www.alaskaair.com/content/tr...r-cancellation
PDXPremier is offline