Originally Posted by
ballfour
Thank you all for your help. They were moved from the 12:00 to the 14:25 flight. I am still waiting to find out the reason for this. Since I don't have my son's flight confirmation number, Delta can't give me much information. The tour group rep is still working with Delta to see if they can be put back on the original flight. She (the tour group rep) said that she doesn't think it was due to overbooking. Hoping to have an answer by 18:00.
Tell the tour rep to put the kids in Delta One if those are the only seats available. Minors accompanied should get preferential accommodations especially the tour leader and chaperons are responsible. Not only does Delta have to rebook the teens but also a chaperone.