Originally Posted by
gengar
But you didn't pay $800 for that suite. That's just an arbitrary rate that you saw at an arbitrary time. You say here you'd pay $600, but as I already noted, the bay view suite can be booked for under $600/night all-in and I've frequently done that. In fact on FHR I'm seeing ~$550/night all-in for dates during a future trip I'm planning in September - without any promotion - which means the HH member rate should be lower and any advance purchase rates should be even lower than that.
You originally stated that you don't understand why people are complaining about the price. I'm complaining about the price because I paid $600 for a comparable hotel and had a much better time there than I did at Conrad Tokyo. I don't understand. Are you saying that my review is worth less because I didn't pay for it? If it makes you feel any better, I paid for a night stay at $420 years ago before I had status for a splurge. Didn't try the breakfast or cocktail hour. I still felt the hotel was okay but at that time I didn't really have any other place to compare it to. Years later, I'm heading back to Tokyo and have a couple of Hilton FNAs. I figured I'd give good ole' Conrad a try but it didn't meet expectations.
Originally Posted by
gengar
When assessing value, the comparison has to be in a comparable context - similar properties in the same city over the same dates. Other luxury properties like the Palace or Aman might blow the Conrad out of the water, but they're also far more expensive (I often stay at the Palace and as I've noted elsewhere, a base room at the Palace is typically more expensive than even the king bayview suite at the Conrad).
But I'm not comparing the Conrad Tokyo to the Palace or Aman. I am comparing it to Andaz Tokyo, another popular luxury hotel that is comparable to Conrad Tokyo. Do you not agree that Conrad Tokyo and the Andaz Tokyo are comparable hotels in terms of Hierarchy?
Originally Posted by
gengar
I'll never stay at Andaz Tokyo again as the
service is terrible. As I've posted in this thread, service at Conrad is exemplary in comparison. Even price no object I'd stay at the Conrad Tokyo in a king bay view suite over the Andaz Tokyo base suite, and the Andaz is asking an embarrassing 145,000¥/night for it over the same dates I mentioned above that the Conrad is asking $550.
I'm sorry you had bad service at the Andaz Tokyo, but service is a variable. I've had great service at the Conrad Tokyo but I've also had great service at the Andaz. It could go either way and an inexperienced person or anything could really make service go some different direction. This doesn't change the fact that the hard product is better at Andaz than Conrad.
As also noted in the Andaz Tokyo thread, you're much more likely to get an upgrade / be treated well if you're a social media influencer than you are as a Glob - all the more reason to avoid that property like the plague.
My friend is a nobody. My point is that upgrades are another variable, you can't count on them to happen, so you can't say something like "where else can you find a property that would upgrade an award stay." Most of the big three will, and if you didn't that doesn't mean the hotel doesn't. It's all subject to availability.