FlyerTalk Forums - View Single Post - Faulty Club Word Seat and No Response to Complaint
Old Jul 23, 2019, 12:59 pm
  #14  
SteveF
 
Join Date: Oct 2007
Posts: 4,636
Personally I think that the cabin crew handled the situation very well and I would have picked up all of my stuff, moved to the new seat and thanked them for their help. I’d have been very happy to see the back of that seat and the thought of claiming compensation would not have crossed my mind. Ditto returning to the broken seat later.
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