Originally Posted by
Surf1
About 8 of us GS (unrelated to each other) rebelled and stood in the place where the GS line used to be. Just acted like they forgot to put up the GS sign. With 1K, biz, AND platinum all together, the line was just as long as economy check in.
A flurry of phone calls ensued by the agents there asking someone on the other end what to do — confusion took over and in that confusion, a few of us were taken while eventually others were sent to the end of the line. The agent who took me could not believe they got rid of that GS line and wanted it back as much as we did since it is no fun processing a GS who stood in line for 15 min.
Yes, can walk from T3 but if with kids or elderly or hobbled, but don’t need a wheelchair, it is a long walk. No reason they can’t have the GS line and take 1Ks or biz if no GS are there and no reason a non-GS agent can’t staff that line.
As another poster noted, slowly many benefits are being rolled back. Or, as one platinum pax in line noted, we all fly the same amount. Sigh.
Not only the long walk from T3 to international, to use T3 we have to take the long route to domestic terminal that is behind the international terminal, maneuver through the cross-merging traffic of domestic arrival, then struggle over the slow and congested long line of cars passing T1 and then T2 before eventually merging back into the traffic to reach T3. Why UA wants international GS passengers to make this long detour and then walk back to international terminal, easily wasting 5-10 minutes? Why can't you let us check in at international GS as before while allowing 1K/polaris to move over whenever the counter is empty? It makes absolutely no sense.