Am within 48 hours of my Swiss flight and online the throne seats have opened up (from Blue to White), but whenever I select one and choose Save, it looks like it has worked, but it doesn't actually save my preference.
Tried calling in and was told they are reserved for Senator/HON/etc. I politely pointed out that usually within 48 hours that isn't the case, and that I was able to select one of these seats perfectly fine last month, but didn't get anywhere with the customer service person,
To be clear: Blue seats have changed to White, but Star seats are still Star, but the customer service person seemed to suggest that Blue seats were still showing as the equivalent of a Star for her.
I see a few similar reports above. Is this just a website bug and the person didn't know what they're doing? Or has the rule recently changed?