FlyerTalk Forums - View Single Post - A320neo - Really Poor Hard Product
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Old Jul 22, 2019 | 9:04 am
  #24  
frandrake
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Originally Posted by ChurnieEls
Personally I don't think there's anything to differentiate BA Y class on European Routes from an FR or EZ from what I can see. The fares aren't exactly ultra low on BA either. I just associated a more comfortable travel experience with the legacies (BA, LH etc) than I got on that A320neo..
While I do agree the recaro seats on the neo are a disgrace, I profoundly disagree with the comment that the travel experience is on par with FR or EZ mainly because of:

1) The airport, usually flying legacy means flying from and to major hubs, which are well connected and offer a more pleasant stay airside;

2) Issue management, when I had issues with legacy carriers I on average got a better treatment;

3) Overall pleasantness of the experience, considering the budget lot don't even consider flying legacy in Europe if not to connect to a long haul route, hence you end up flying with a more civilised group than the average low cost flight.
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