Originally Posted by
hughw
How do you find flight details on expertfler, or other site, showing the "official" reason for the delay, or a cancellation?
Just write to
[email protected] , say you need a delay letter for PNR XXXXXXX on suchandsuch date passenger name LAST/FIRST stating the cause of the delay. I do this all the time for travel insurance and they usually get me one with all the deets within 48 hours. Maybe not as details as EF but hopefully it has the magic words "maintenance" or "crew issues".