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Thread: Delay Verification.....Delay
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Old Jul 21, 2019 | 3:15 pm
  #5  
shimps1
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Originally Posted by NOLAnwGOLD
Did you submit a request via "Contact US" email?
That usually works best.
If you have a Skymiles account and therefore an associated email, often there's a proactive email about a day after the email which worked well for the delay insurance claim.

I've also taken screenshots of the flight status which also shows the delay and actual arrival time.
I didn't use Contact Us, I used their Delay Verification form, here. Is there a better way?

Originally Posted by kjnangre
Ok, I've never used travel insurance, so I can't help. But is it really necessary for you to get verification from airline? I'm pretty surprised the insurance company isn't able to verify this themselves
For the CSR insurance it is definitely required.
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