Originally Posted by
lallied
Hmm. If we never use the service in case anyone else might need it more will probably become defunct. If request assistance they always say will monitor and assist if needed or have capacity. Presumably as adults they have capacity to make judgements - and have radios so can leave and go assist elsewhere if you are looking good.
I am not seeing the issue myself.
Some passengers may request a bit more often than others but so what - they may have different needs. For eg I sometimes call and ask for help for a tight connection becuase they will call and ask GA not to close out as am at top of escalator down to gate. Not to run with me. That’s saved me many times.
And have asked for pillow a few times with sore appendages as have been told off too many times by SDs for daring to ask for a spare pillow.
Princessy behaviour is not gender / cultural. But asking for a pillow isn’t princessy. Jumping a queue without consent of the jumped maybe, but in my experience concierges usually ask nicely if they are taking someone queue jumping.
I'm not saying don't request services if you need them. I'm saying don't request services that you don't NEED.
And deny services you don't request, and don't need.
I have told concierges to leave when they've tried to escort me.
And I've almost missed flights because the only concierge on duty was escorting a "princess", so I couldn't get them when I NEEDED them.
Having them note the flight that Mr. Kennedy only has carry-on and will be running and will make.it is fine. Telling them you require an escort is not, as it doesn't increase your chances of making it. Unless you're also asking for a golf cart, and the golf cart would make the difference. But then that's not what I've been told about, or what I'm talking about.
Then there are the stories about SEs literally throwing things at concierges, but that's also a whole other level I'm not talking about.