FlyerTalk Forums - View Single Post - What exactly can/does the AC concierge do?
Old Jul 19, 2019 | 4:19 pm
  #652  
lallied
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Join Date: May 2012
Posts: 492
Originally Posted by ajcopley
Like I said....first time experience for me (the personal escort). Wasn't about to shoo her away......if for no other reason than to not offend her (knowing some in the Indian culture go out of their way to be of good service).
When we went though DEL one of us was on standby for an earlier flight from one that was six hours delayed. You can’t get into the airport unless 2 hours from departure. The great DEL concierge came and got us past the armed and angry man with a gun who wouldn’t let us in. Invaluable service and a great team. And they have lots of SEs flying and do a really good job. Not mollycoddling at all.
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