FlyerTalk Forums - View Single Post - What exactly can/does the AC concierge do?
Old Jul 19, 2019 | 2:50 pm
  #650  
WaytoomuchEurope
 
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
I didn’t mean to ruffle feathers. I misunderstood the post and thought the passenger essentially had 3 concierges giving him full time service and I reacted to that.

I have have had an escort once in FRA with a 30’ connection and I needed it and appreciated it. They got me out of a jam but wasn’t just an escort but a lead to cutting certain lines.

It has been correctly pointed out that it isn’t my place to judge how they spend their time. I do get frustrated when I feel I need a concierge and there isn’t one to be found but I tell myself they’re helping someone with equal needs (lost bags count!!) If I can’t find one because they are all coddling their favourite SEs then I’d be upset.

It seems I misunderstood the scenario here and put my foot in it. My bad.

Let’s continue to point out when they do well.
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