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Thread: Unable to change flight in time because of long BA call centre queue
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Old Jul 19, 2019 | 2:00 pm
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cauchy
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Originally Posted by UKtravelbear
Short haul flight check-in closes 45 mins and long haul is 60 mins before departure and those would have been the absolute limit to do any sort of change to the booking.
To me there seem to be two distinct issues - (1) when is the last opportunity to change the ticket, and (2) what if BA is unable to accept instructions to do so.

Saying "you can change before departure" is not the same as "you can change before check-in closure". Surely it must depend on the exact wording BA uses?
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