I just came back from Japan a week and a half ago and have typed up a review on my reddit profile. I decided I'll also post a copy of it here.

I think the Hilton Odaiba is a better value than the Conrad Tokyo. I haven't been to the Hilton Tokyo yet though.

Review

I was very excited for this because I am a Hilton guy and Conrad Tokyo is one of the most talked about hotels in FT. I will be making a few comparisons between this hotel with the Andaz Tokyo by Hyatt because these are two of the most popular hotels in Tokyo.

I was staying here for two nights covered by FNAs. The day prior, I checked to see that I was upgraded from the base King Room City to the Executive King Suite Bay View which was several levels higher and cost $350+ more per night. Thank you, Aspire Diamond.

**Location: 3.5/5**

The station is at the Shiodome which is one stop away from Shimbashi. However, I don’t know if it’s me or not but it’s a pain in the ... to find the hotel and this was not even our first time coming here. I've also used their shuttle before whilst at another hotel. I think this is the most centralized part of Tokyo as in its moderately easy to get anywhere due to it being one of the train hubs, but it was still at least 30 minutes to Shibuya/Shinjuku. Shimbashi is a decent neighborhood but it’s still at least a 10 minute walk away.

**First Impressions**

Check in was pretty smooth however they had asked me for the be my guest vouchers. Somehow this didn't register in my head as the FNA email. It took me 20 minutes to find the dang email. They were nice enough to check us in and then asked us to come down when I found it. I'm not entirely sure why I had to provide the FNA email since I have to call to book the hotel.

The hotel is in a building which you have to take the elevator up to, and then a separate elevator to your room. This was the same for Andaz Tokyo, so while I'm not a fan of it, I've come to accept it.

When I first interacted with the hotel, I noticed that it wasn't as well maintained as some of the other 5* hotels. I was very excited for the Executive Suite but I was disappointed. The hotel was aged and in need of a refurbishment. You can tell that the furniture was a bit worn, the water system used very old styled knobs and even the toilet had a manual flush. In fact, the water in the shower gets hotter if you flush or switch on the faucet at the same time. No other hotel in Tokyo did this for us so we're sure this is one of the older buildings. There were several spots on the floor that had scrap marks. Lastly, the hotel was ultra dark. I thought the Ritz Kyoto was dark, but this hotel put the RCK's dimness to shame. At the very least it was clean.

Yes, the suite upgrade was still nice but it was not $800+ nice. The hard product of even the Executive Suite could not compare to the base City View Room of the Andaz Tokyo on anything except spaciousness. This was a let down.

**Room: 3/5**

Walk through of the suite: https://imgur.com/UZlOmip

Floors are worn out: https://imgur.com/om9XXfK

**Dining: 4/5**

The breakfast here is split up into the executive and the lobby lounge. The first day we tried the executive lounge. The space had a good view of the city skyline and was nice and quiet but the spread was pretty mediocre.

The second day, we had it in the lobby lounge. I’ve heard from blogs that the breakfast at the main restaurant is way better. It was not. The place is hectic and it was hard to even find plates. Many other guests also requested plates because there either weren’t enough or it was just hard to find. When we finally found it, there was a stack of like 4 plates. After sitting and eating for like 20 mins, I went back for another plate but found one plate with a piece of bread and a candy wrapper. Now I’m feeling paranoid if it was meant for garbage. I flagged a hostess for another plate. 20 minutes later, when we were leaving we found a stack of new plates right next to the plate of bread and candy wrapper. No one has bothered to clean it up even after replenishing the clean plates...

Oh. And the spread was a little better but was still mediocre at the main restaurant.

During the evening cocktail hour, they had some salami/ham and breaded shrimp. At least this was better than the four types of nuts offered at the Andaz.

**Facilities: 3.5/5**

There is a pool with two lanes and it wasn’t very impressive. It reminded me of a school pool.

The gym however was much better than anything else so far. There was a leg press, chest press, and a barbell! There was no squat rack though which was the complete opposite of the RC kyoto which had a squat rack but no barbell.

One thing that was missing was a pull-up bar though but with a barbell and leg/chest press, I’m satisfied.

**Overall: 3.5/5**

A big disappointment.

In the beginning, I said that the Conrad Tokyo was a bit disappointing at first impressions. My view has not changed. The hotel is hard to find, it’s an old hotel in need of refurbishment, standard breakfast spread with not many Japanese items, and had mediocre facilities. Yes the executive room was big, and the gym is as good as it gets for hotels in Tokyo but no one probably cares about that. Hell, I don’t really even care.

The room rates are at least $400 and goes up to $800 for a BASE room. This "Executive suite" was over $1k USD. I’d be pretty humiliated if I paid that for a night here and I’ve paid over $1000 per night before. If staying for points, the Hilton Odaiba at 45k-50k points is a much better option than the Conrad at 95k points. I’ve stayed at Hilton Odaiba but not the Hilton in Shinjuku. The Hilton at Shinjuku is usually around 70k-80k and is usually talked about as being almost equal to the Conrad. If that’s true, then I’d gladly stay there instead for a saving of 15-25k points. Given the choice, I wouldn’t go back to the Conrad here unless they did some sort of refurbishment.

Don't get me wrong, it wasn't an un-enjoyable stay and I was very happy to have stay here especially with an upgrade, but it definitely lacked the standard of quality that I expect from a Conrad hotel charging $500+ a night for a base room and it definitely wasn't worth $1k a night for the executive suite.