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Thread: Unable to change flight in time because of long BA call centre queue
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Old Jul 19, 2019 | 12:48 pm
  #5  
cauchy
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Originally Posted by Often1
The thread title is misleading. The delay was the OP's brother-in-law's delay.

Same thing as lines at airport counters. The deadline is met at the counter, not by getting in line.
Well it's BA's responsibility to be contactable to arrange ticket changes. They are the ones who offer changeable tickets, and who publish call centre opening times.
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