Originally Posted by
RW123
On the topic of room size and upgrading, I have an upcoming three-night points stay at the end of August. We just decided yesterday that we will be bringing our 4 yo son with us, so will need a rollaway. It seems like it might be tight in the base level room, so I was offered to upgrade to a Luxury room for 15k JPY/night. However, as a Titanium, I feel like my odds of a free upgrade at check in are pretty decent. Is it worth it to pay for the Luxury room as insurance against not getting an upgrade? If I do pay for the Luxury room, would my odds of an upgrade probably decrease for any reason (other than that there are simply fewer room categories above it)?
thanks in advance for your thoughts!
Also Titanium here. We were there in the first week of April, right in the middle of peak season (spring break and cherry blossoms) with our 12 year-old. We had also booked a base room on points (although only for one night). As the hotel was *very* full, I wasn't expecting any sort of upgrade, and, at check-in, we were put into the base room that we booked. They had the rollaway already set up for us, and quite honestly, there was plenty of room for it, and the room didn't feel too cramped as a result of it being there.
The young lady who checked us it (who, BTW, spoke perfect English with a US west coast accent despite being Japanese--apparently she went to school in the US), apologized profusely that, as a Titanium, they did not have an upgraded room for us. However, she checked as was able to secure us an upgraded room, although it wouldn't be ready for a couple more hours. IIRC, the upgraded room wasn't really much bigger (don't know what category it was considered), but we now at least had a nice river view instead of a city view (which overlooked a small graveyard--which was actually kinda cool). The rollaway fit quite nicely in the new room as well, again without cramping us at all.
Based on my experience, personally I wouldn't waste the ¥15K (almost US$140) on securing an upgrade, unless spending an extra $320 isn't a big deal for you. Even if we had been stuck with the base room, it was still quite comfortable with a rollaway in it.
All in all, the RC Kyoto is a beautiful, amazing hotel with impeccable service. One way or another, I'm sure you'll have a wonderful stay. Enjoy!