Originally Posted by
beckoa
Very disappointed in AMEX for this change.
Will definitely make me reconsider my membership in the next year, especially if the restaurant program with PP continues its expansion.
Still want to reach out to AMEX directly to express my displeasure.
Originally Posted by
STS-134
I wonder if it's worth writing to them. Maybe they'll toss your comment in the trash, but then again, if you cancel next year, you can cite your previous comments and how they weren't addressed as a reason for cancellation.
I'm hitting my Amex PP cards for over $150 worth of charges between now and the end of the month. Normally I wouldn't try to run the bill up as much as possible, but I'm pissed at Amex (even though this doesn't really affect me because I also have a CSR). I just paid my AF 2 months ago, but if this and the new restrictions (not new official restrictions, but new practical ones) on airline GCs continue, then I may cancel next year. First UA discontinued its gift registry, and I switched to WN, and bought GCs in January. And then WN GCs no longer work either. Jumping through so many hoops to use benefits is getting ridiculous especially when Chase offers a travel credit for ANY travel expense.
Originally Posted by
MasterGeek
How would you complain to AMEX ? Write a complain via the CFPB ?
Has anyone else been successful in wrangling some kind of compensation?
I thought I read a few weeks back when this was announced that someone called and complained and got offered 6500 MR points. Has anyone else heard that or had any luck?