Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,684
Why is this so freakin' hard.
Make a reservation - get confirmation email (so the system knows my address)
Make another reservation - no confirmation email (over a week ago)
Cancel a different reservation - no confirmation email (again, over a week ago)
Look up another reservation to confirm bedding - "An unexpected error has occurred. This service is temporarily unavailable. But don't worry, we're on it. Please try again later."
"Find the credit card that's right for you" sure works fine though.
Simply unacceptable.