FlyerTalk Forums - View Single Post - Shorten stay length after check in on a points booking
Old Jul 18, 2019 | 6:54 am
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TerryK
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Originally Posted by shadowline
For the sake of completeness, and for full info...
My initial stay was 6 nights at a Design Hotel, which I wanted changed to 5.The hotel were happy with me shortening my stay...............Apparently they do not have the systems, as a Design Hotel, to refund points and so that's why they pointed me to Marriott..............refund my entire initial 6 night stay, then re-debit my 'new' 5 night stay........
Thank you for posting a follow up. Yes, Design Hotels, which are not managed by Marriott, have different systems. They cannot even post goodwill points to Marriott system.
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