FlyerTalk Forums - View Single Post - Global Entry - US Citizens & LPRs First Time Applicants' Timelines & Information
Thread: Global Entry - US Citizens & LPRs First Time Applicants' Timelines & Information
View Single Post
Old Jul 17, 2019 | 3:03 pm
  #773  
hnlogg352
 
Join Date: Jul 2019
Posts: 5
Applied on 4/11 and still waiting for CA. Called 877-227-5511 (6/1/4/0) today and it took around 15 minutes to get on hold with an agent.

Asked for escalation and open a ticket and was told that the new rule is they can only open a ticket if the application has been pending over 100 days. The agent told me to call back on Friday (100 days) and they will be able to open a ticket.

Agent told me there are still a lot delays now... Hopefully I can get CA soon.
hnlogg352 is offline  
Reply