FlyerTalk Forums - View Single Post - What Can You Do if an AAgent Misinforms You?

Jul 17, 2019, 2:04 pm

#9

mvoight

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Join Date: May 2004

Location: DFW/DAL

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Posts: 21,422

I do not think it is up to the phone agent to answer every question not asked.
He bought a "ticket" for his entire trip. He was told he needed to buy a new ticket. The assumption should be to buy a whole new ticket.
If you don't know much about traveling, use an agent

Last edited by mvoight; Jul 18, 2019 at 2:20 am

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